Calls & Lines

We have both the tools and products to give you the control and flexibility you need to add new services, analyse calls and also to monitor your expenditure through online access to your account and billing information.

 

The business calls & lines difference

  • Only Tier 1 carriers with business-class call quality
  • Save money without changing numbers or lines
  • Free intra-company calls
  • Transfer services without new hardware
  • One simple bill each month
  • Tools to help you analyse billing data
  • Call-barring options
  • Fault resolution options available – 4 or 24hrs
  • One contact for all your telecoms needs

2nd Line plus Unlimited Calls – Add to your broadband from under £6/pm.

If you run a small business you’ll know the importance of seamless communication and putting across a professional impression. You’ll also be conscious of what that normally costs. With these packages you can get business phone lines with unlimited1 calls – ideal for home start-ups and small office-based businesses, in the UK and abroad.

  • No installation charges and no line rental fees
  • Features include visual voicemail, 3-way calling and call waiting at no extra charge
  • Keep your important business calls separate from your personal calls

With ISDN2e or ISDN30/30e you can enjoy exceptional line quality and fast and error free data transfer.

ISDN gives you crystal-clear voice-call quality, fast transmission and all the possibilities of a digital telephone system. ISDN2e is ideal for offices with 2-8 users, ISDN30/30e is for larger businesses.

ISDN2 lines are used for voice and data communications and start from 2 channels (lines). You can add further connections (in pairs) up to 8 channels which increases the number of simultaneous connections and or available bandwidth. It also means as your business grows, your communications will grow with you.

ISDN30 allows you to connect between eight and thirty 64k channels (lines). These can all either be used separately, allowing multiple calls to be made and taken or combined to increase bandwidth. ISDN30 connections can also be used with a digital switch or phone systems to manage your calls more effectively.

What is Fax to E-mail?

Fax to Email provides small businesses with a confidential, efficient and green fax to email solution on either existing or ported Geographic (01, 02, 03) and Non Geographic Numbers (0844, 0871). Along with a choice of numbers and the ability to move costly existing fax machines to this service, you will also benefit from an online management portal, allowing complete management of fax numbers and email addresses, and the ability to archive received faxes in a secure environment. All of this is available at a single fixed monthly rate with no call charges!

Benefits

  • No need to pay for hardware or phone lines
  • No need to pay for ongoing maintenance, toner and paper
  • A green fax solution – no paper waste, no ink related pollution, no power consumption
  • Instant establishment and delivery of faxes
  • Easily and securely archive and share information with colleagues online
  • Receive faxes off-site and through mobile email

It’s free, instant and there’s no commitment – all you pay for is the low cost call

A conference call saves so much time and expense. Why travel to a meeting when you can do it over the phone for just the cost of the call – and with Powwownow you only pay 4.3p per minute – that’s it! No contracts and no bills.

Over 100,000 people and business around the world use Powwownow!

A comprehensive portfolio of call handling products will transform the efficiency of your business.

Take control of your call management whether you have a one- line application or a complex interactive service.

Call Centre – puts you in control of your inbound telephony and enables you to build routing solutions.

Auto Attendant – lets you record a welcome introduction, divert calls, use hunt groups and set up call recording.

Features include:

  • Call Conferencing
  • Fax2email/Email2fax
  • Queue Manager
  • Call Recording
  • Follow Me number
  • Time of Day
  • Online Playback
  • SMS Broadcasting
  • Voice to Email

Intelligent numbering

Use intelligent numbers to attract customers and maximise the effectiveness of marketing campaigns.

Freephone, low-cost or national rate numbers help you manage inbound calls and measure effectiveness, plus provide a ‘national’ presence, numbers for life and seamless redirection.

0800 – Freephone number
0871 – Premium National
0845 – Local Rate number
090 – Premium Rate
0844/43 – Flat Rate number
020 – Geographical range

Calls & Lines